battery warranty

Designed and developed by our engineers, O2feel batteries are among the most efficient on the market. We harness the very best cutting-edge technology: lithium-ion, autonomy management software, latest-generation cells.

Why produce our own batteries?

By controlling their design, we can make them more user-friendly, stylish, easy to integrate and discreet.

To guarantee reliability and performance, O2feel batteries are tested and certified by Shimano.


4 year

At O2feel, we have complete control over the life cycle of our batteries by producing, repairing and recycling them.

This expertise means we can guarantee our batteries for 4 years. We are unique on the market in offering this service.

O2feel e-bike warranty periods:

  • Frame: 5 years
  • Electrical components (excluding wearing parts): 2 years
  • Mechanical components (excluding wearing parts): 2 years

To activate your 4-year warranty, all you need to do is simply fill in the form below.

It is possible to subscribe to this warranty service within 30 days of purchase from 1 January 2023.
O2feel reserves the right to ask for proof of purchase of the O2feel bike.

Enregistrement 4 ans de garantie EN
Last name
First name
ZIP / Postal code
This number is made up of 14 alphanumeric characters. It can be found on your battery or on your invoice.
Case à cocher


about my registration

Please fill in the “Battery serial number” field with the 2x 14-characters numbers separated by a “/”.

Example: DP10LAM5985263 / DPLAN2536984

This is not possible.
The 4-year warranty is personal and allocated to the person who owns the bike and its battery(ies).

The form cannot be changed directly on the site.
Contact the following e-mail address: [email protected] with the information you wish to change in order to make a request.

We will process your request as soon as possible and you will receive an e-mail once the change has been made.




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Find out about the future of mobility, our latest news and our special offers directly by e-mail.