4 YEAR
battery warranty
Designed and developed by our engineers, O2feel batteries are among the most efficient on the market. We harness the very best cutting-edge technology: lithium-ion, autonomy management software, latest-generation cells.
Why produce our own batteries?
By controlling their design, we can make them more user-friendly, stylish, easy to integrate and discreet.
To guarantee reliability and performance, O2feel batteries are tested and certified by Shimano.
WARRANTY
4 year
At O2feel, we have complete control over the life cycle of our batteries by producing, repairing and recycling them.
This expertise means we can guarantee our batteries for 4 years. We are unique on the market in offering this service.
O2feel e-bike warranty periods:
- Frame: 5 years
- Electrical components (excluding wearing parts): 2 years
- Mechanical components (excluding wearing parts): 2 years
To activate your 4-year warranty, all you need to do is simply fill in the form below.
It is possible to subscribe to this warranty service within 30 days of purchase from 1 January 2023.
O2feel reserves the right to ask for proof of purchase of the O2feel bike. The 4-year guarantee applies to a second battery only if it is purchased and appears on the purchase invoice for an O2feel e-bike.
QUESTION
about my registration
Please fill in the “Battery serial number” field with the 2x 14-characters numbers separated by a “/”.
Example : DP10LAM5985263 / DPLAN2536984
This is not possible.
The 4-year warranty is personal and allocated to the person who owns the bike and its battery(ies).
The form cannot be changed directly on the site.
Contact the following e-mail address: [email protected] with the information you wish to change in order to make a request.
We will process your request as soon as possible and you will receive an e-mail once the change has been made.